Parent/Chaperone Registration FAQs

Yes! Each group leader will have an event-specific link for just your group to use to sign waivers and forms for the event. If you have not received it yet, reach out to your group leader. Do not create an account without this link!

1. Once you receive your group’s link for waivers, you will be able to create an account under the “Registration” tab and “Group/Family Login.”

2. You MUST fill in YOUR information as the parent first as the one creating an account before filling in any information for the one attending an event. Failure to do so will result in you being unable to fill out forms and require assistance from our team. 

3. Once you have logged in, you will be prompted to fill out any necessary forms. You will know if any of these are incomplete if they show a red exclamation mark next to them.

You can log back in by visiting our website and clicking on the “Registration” tab and “Group/ Family Login.” You will not use the original event-specific link to log back in unless you are needing to add a child to the event.

You can add additional participants, whether yourself or another student, to your account by using the original event link provided by your group leader as a starting point and logging back in.

You will need to contact our team for assistance through our customer service portal. We will do our best to get back to you promptly. If you receive a duplicate notice, please do not create any additional accounts as a way to “try again” or keep clicking. We are happy to help.

You can reach out to our team for technical assistance through our customer service form. We will do our best to get back to you promptly in the order requests are received!